Get in Touch

Effective Date: 1st October 2024
Last Updated: 17th September 2025
 

1. Introduction
[Your Company Name] (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of our clients, partners, and website users. This policy outlines how we collect, use, store, and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Who We Are
We provide digital business solutions including managed print, e-signature workflows, onboarding automation, CRM integrations, and outreach services. Our registered office is located at [Insert Address].
 

3. What Data We Collect
We may collect and process the following types of personal data:
•     Contact Information: Name, email address, phone number, job title
•     Business Details: Company name, sector, service preferences
•     Technical Data: IP address, browser type, device identifiers
•     Usage Data: Interactions with our website, emails, and services
•     Compliance Data: KYC/AML documentation where applicable
 

4. How We Use Your Data
We process personal data for the following purposes:
•     To deliver and improve our services
•     To personalise outreach and marketing communications
•     To comply with legal and regulatory obligations
•     To manage client relationships and support requests
•     To benchmark and optimise campaign performance
 

5. Legal Basis for Processing
We rely on the following lawful bases:

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Purpose                                                            Legal Basis

Service delivery                                            Contractual necessity

Marketing communication                       Legitimate interest or consent

Regulatory compliance                              Legal Obligation

Analytics and benchmarking                   Legitimate interest

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6. Sharing Your Data

We may share data with:

• Trusted service providers (e.g. CRM platforms, email delivery tools)

• Regulatory bodies where required by law

• Affiliate partners (with consent)

• Professional advisors (e.g. legal or compliance consultants)

We do not sell personal data to third parties.

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7. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

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8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Retention periods vary depending on the type of data and regulatory requirements.

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9. Your Rights

Under UK GDPR, you have rights including:

• Access to your personal data

• Correction of inaccurate data

• Erasure (“right to be forgotten”)

• Restriction or objection to processing

• Data portability

• Withdrawal of consent (where applicable)

To exercise your rights, contact us at: Paul.Osborn@digibizsolutions.net

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10. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences via your browser settings. 

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11. Security Measures

We implement technical and organisational measures to protect personal data, including encryption, access controls, and regular audits.

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12. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Data Protection Officer
Paul Osborn
Paul.Osborn@digibizsolutions.net
+44 07943 845 929

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You also have the right to lodge a complaint with the information Commissioners Office (ICO): https://ico.org.uk

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